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January 24, 2014

TV Woes, Part 1

A few years ago we bought a Samsung LN46C630 TV. We love it. It is a nice size (although my wife now admits we could go bigger), a quality-name product, and has a very nice, clear picture. Recently, however, the picture started suffering from a problem: it flickered. By "flicker" I mean that the entire picture would start strobing brighter and darker rapidly while never actually losing the picture. This strobe effect would sometimes turn off when a new signal was received, like the station going into or out of a commercial break, or when a DVD would move to a new chapter, etc., and would occasionally fade or stop on its own.

It was getting worse, though. When it first started, it was only our main (Component 1) input that was affected. If we switched to any other input, the flickering would stop and we would be left in peace. However, over the last few months, switching inputs stopped working to resolve the issue. We were at the mercy of some sort of signal change. Then the signal change stopped working. At that point, once the TV started flashing, it would keep flashing. Needless to say, it made our really nice TV virtually unwatchable when it happened.

We were to the point where we considered buying a new TV. Our TV was out of warranty and, actually, the problem started very shortly after the warranty expired. I decided to check online to see if others were having this issue. Searching on "Samsung TV flickering" and "Samsung TV strobing" I found that there were many who were having the same issue with their Samsung TVs. Reading through the many hits, I found a trend: it seemed to be all the "LN##C###" in particular were having this issue, and the C600 models specifically. It also seemed strangely common and convenient that it happened just about the time the warranty expired in almost every case.

Reading further, someone had called for servicing and his service person was told by Samsung that it is a common problem with a particular run of TVs and that cutting a jumper on one of the two electronics boards inside the TV can resolve the issue. Depending on the exact model of your TV, the exact jumper number may be slightly different, but they are located in the same spot on the board and perform the same function.

Everyone who tried the solution presented had excellent results and their flickering problem went away.

I've been laid up again with back pain after falling down the stairs. So, I've been sitting in the front room in my recliner watching a lot of TV. Having the flickering happening nearly all the time was driving me nuts. I confirmed with my wife that the TV was out of warranty and that we had enough in our account to buy a new TV if needed. I then tackled the issue following the advice/instructions I found online.

Instructions

They are pretty simple and straightforward. The one piece of advice I would add is that the sensor that reads the remote signal is in an awkward place and you can easily pull it out while taking off or putting on the TV's back cover. If you find that you follow these instructions and the remote "stops working," crack open the case and find the little daughter board and make sure the cable that connects that board (and the sensor) to the main motherboard inside is still connected, or reconnect it if needed.

Since performing that little bit of surgery, we have had no flickering/strobing on our TV. It is back to working 100% and looking great.

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